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home | Objection Handling
 

Objection Handling

If you have been in sales for any period of time you have run into sales objections. Objections are what happen when you ask a prospect for an order and the prospect's reply is anything other than "Yes."

The resources in this section will help you identify why objections arise and what you can do to keep them from sabotaging your opportunities.

Does Accepting "No" Make You a Non-Performer?
by Alan Rigg
Does Accepting "No" Make You a Non-Performer?

"Why isn't it okay for a salesperson to take "no" for an answer? Why are salespeople perceived as non-performers when they accept that "no" can be the answer?" WARNING: This article provides answers to these questions that may be different than you expect!

. . .
keep reading
How to Take the Sting Out of the Price Question Early in the Sale
by Paul McCord
How to Take the Sting Out of the Price Question Early in the Sale

The price question presents you with a serious dilemma: How do you honestly answer the question of price, yet at the same time save a detailed conversation about price until you have had the opportunity to build the value in your product and service that justifies its price?

. . .
keep reading
Avoid the Goofy Objection Rebuttal
by Art Sobczak
Avoid the Goofy Objection Rebuttal Even though everyone resents being told they're wrong - often getting defensive - most sales training suggests sales reps do exactly that: counter objections and resistance with slick, or sometimes outright goofy, phrases or questions that inherently tell people they're wrong. You'll never change anyone's mind by preaching at them! . . . keep reading
How to Handle the "I don't have the time" Objection
by Mike Brooks
How to Handle the "I don't have the time" Objection

Because of personnel cuts over the past 24 months, more work is required of those who are still employed. What this means to you is you must be equipped with the right response(s) to handle the "I'm too busy" objection. This article provides 5 scripts that will help you stand out from your competition!

. . .
keep reading
The Secret to Overcoming the Price Objection
by Lee Salz
The Secret to Overcoming the Price Objection

There is no secret to "overcoming" the price objection. The truth is that the price objection cannot be overcome. It is meant to be resolved through thought facilitation by the salesperson where the salesperson helps the prospect work through the price concern as opposed to attempting to overcome it.

. . .
keep reading
Win More Business by Selling Value Instead of Price
by Alan Rigg
Win More Business by Selling Value Instead of Price

If price is the focus of your discussions with prospects or customers, the unspoken assumption is that your products or services are basically identical to competing products or services. Is this assumption valid? Are there really no identifiable (and quantifiable) differences between your products and services and competing products and services?

. . .
keep reading
Objection Handling: How to Overcome Sales Objections
by Alan Rigg
Objection Handling: How to Overcome Sales Objections

If you have been in sales for any period of time you have run into sales objections. Objections are what happen when you ask a prospect for an order and the prospect responds with anything other than "Yes."

. . .
keep reading
Increase Your Sales by Going for the "NO"
by Alan Rigg
Increase Your Sales by Going for the "NO"

Neither you nor your employer can any make money unless a prospect says "yes". However, getting prospects to say "no" can be equally critical to your success!

. . .
keep reading
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